04 — Work History
Professional
Experience
A track record of delivering real impact across data analytics, full-stack development, and IT management in two countries.
Work History
May 2025 — Present
Current
Data Analyst
🇳🇵 Rastriya Jeewan Beema Company Limited — Remote, Kathmandu
- Analyse insurance data at scale to identify trends, risks, and business opportunities across claims, premiums, and policyholder segments.
- Monitor key business metrics — claims ratios, premium growth, customer retention — and build automated anomaly alerts.
- Develop fraud detection models using statistical pattern recognition and ML techniques to flag suspicious claims for investigation.
- Design and deliver interactive Power BI dashboards and executive reports covering operational and strategic KPIs.
- Collaborate with actuarial and finance teams to support data-driven decision-making that improves efficiency.
Feb 2025 — Present
Current
Assistant Sales Manager
🇬🇧 Done Brothers (Cash Betting) Ltd — Betfred, United Kingdom
- Oversee daily shop operations ensuring full compliance with UK Gambling Commission regulations and financial controls.
- Manage cash handling, betting terminals, and end-of-day financial reconciliation.
- Prepare daily, monthly, and yearly performance reports using MS Excel and Power BI for area management.
- Deliver excellent customer service and resolve complex customer queries to maintain satisfaction scores.
- Monitor sales performance indicators and assist with promotional campaign execution.
May 2023 — Sep 2024
IT Officer
🇳🇵 Rastriya Jeewan Beema Company Limited — Kathmandu, Nepal
- Managed the full IT infrastructure for Nepal's national insurance organisation — servers, network, and end-user support.
- Built comprehensive Power BI and Tableau dashboards with complex MSSQL stored procedures for executive reporting.
- Wrote and optimised complex SQL queries for business reporting and ad-hoc data analysis requests from management.
- Maintained and customised the company website, ensuring data security and continuity of digital operations nationwide.
- Resolved critical system and network issues, reducing downtime across all branches.
Dec 2019 — Apr 2023
Full-Stack Web Developer
🇳🇵 Pearl Infotech Pvt. Ltd. — Kathmandu, Nepal
- Developed frontend and backend systems using ReactJS, Django, Flask, and the full MERN stack for multiple client projects.
- Built reusable component libraries and RESTful APIs that reduced development time across projects by standardising patterns.
- Led web strategy for key accounts — collaborating on API integrations, UI/UX planning, and technical architecture.
- Managed backup procedures, performance testing, load optimisation, and ongoing maintenance of production applications.
- Worked in an Agile/Scrum environment using Bitbucket for version control and sprint management.